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Returned inventory can quickly become hard to track, especially when products arrive across channels, cartons, conditions, and customer reasons. ShipDepot helps brands receive, count, verify, organize, and route returned inventory from our Southern California warehouse.
Returns are not just customer service. Returned inventory needs to be received, counted, inspected, organized, recorded, and routed correctly. Without a clear returns process, brands can lose track of sellable inventory, damaged goods, customer returns, Amazon returns, or products waiting for a next-step decision.
If you only receive a handful of occasional returns and do not need ongoing inventory support, ShipDepot may not be the right fit yet.
Pricing is custom and depends on several factors:
Returns processing is the process of receiving returned goods, counting and verifying inventory, checking condition based on client instructions, recording status, and routing products according to the brand’s disposition rules.
Yes. ShipDepot can support ecommerce returns when the project is a good fit, including receiving, counting, organizing, and routing returned inventory based on agreed instructions.
ShipDepot can support Amazon-related return and removal-like workflows when the inventory and handling requirements are a fit.
Returned inventory can be routed for restock when the product condition and client instructions allow it. Restock decisions should be defined by the client. When returned goods are sellable but you would rather not restock them, ShipDepot can also review inventory liquidation options and may buy the inventory when it is a fit.
ShipDepot can perform condition checks based on agreed client instructions. More complex inspection, refurbishment, repair, or compliance work must be reviewed before approval.
Yes. ShipDepot can store returned inventory while next steps are decided or while products are prepared for fulfillment, prep, forwarding, or other approved workflows.
ShipDepot will need expected return volume, SKU count, product type, size and weight, inspection requirements, disposition rules, storage needs, and any restock, forwarding, fulfillment, or prep requirements.
ShipDepot operates from Southern California, with a warehouse in Palmdale, CA.
Tell us what products are coming back, how many returns you expect, and what should happen after they arrive. ShipDepot will review your returns, inventory, storage, and fulfillment needs and recommend the right setup.